Refund & Return Policy
1. Returns
We want you to be satisfied with your purchase. If you are not completely happy, you may return eligible items within 15 days of delivery. To qualify for a return:
The item must be unused and in its original packaging
Proof of purchase is required.
Certain items such as perishable goods, personalized products, and clearance items are non-returnable.
To initiate a return, please contact us at [email protected] with your order details.
2. Refunds
Once we receive your returned item, we will inspect it and notify you about the approval or rejection of your refund. If approved:
Refunds will be processed to your original payment method within 3 businesses days.
Shipping costs are non-refundable unless the return is due to a mistake on our end or a defective product.
3. Exchanges
If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 3 days of receiving the product.
4. Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank account again.
Contact your credit card company; it may take some time before your refund is officially posted.
If you still have issues, email us at [email protected].
5. Contact Us
For any refund or return-related queries, please reach out to us at [email protected]